Cancellation fees
WINTER 2024-25
- The deposit is not refunded in any case of cancellation
- In case of cancellation from the 30th to the 20th day before arrival: 50% of the total cost of the booked stay
- In case of cancellation from the 19th to the 4th day before arrival: 70% of the total cost of the booked stay
- In case of cancellation from the 3rd day before arrival and in case of no show: 90% of the total cost of the booked stay
- In case of late arrival and/or early departure, 100% of the cost of the day(s) booked but not used will be charged
- The rate does not change in case of partial occupation of the room
Cancellation fees
SUMMER 2025
FOR RESERVATIONS WITH NON REFUNDABLE RATE
- 100% of the total rate of the stay is required at the time of booking and in case of cancellation for any reason, 100% of the rate is always retained
- In case of partial occupancy of the room, late arrival and/or early departure the rate does not change
FOR RESERVATIONS WITH FLEXIBLE RATE
- 35% of the total rate of the stay is required as a deposit at the time of booking
- In case of cancellation up to 10 days before arrival, 35% of the deposit is returned
- In case of cancellation after 10 days before arrival, 100% of the rate will be required as a cancellation penalty
- The rate does not change in case of partial cancellation of the room